Computer Repairs and IT Help in Melbourne

I’m Kevin. 20 years fixing computers, networks and custom builds for local homes and small businesses, on site, remote or drop-off.

20 Years

hands-on experience

Over 2,000

clients helped

6,000

jobs done

Local

based in Templestowe

About Kevin

Hi, I’m Kevin. You Get Me, Not a Call Centre.

I run K1 IT Solutions on my own from Templestowe. I’ve spent 20 years fixing computers, sorting out networks and building PCs, with over 2,000 clients and 6,000 jobs behind me, and I still do every job myself.

I help households, home offices and small businesses across Melbourne’s north-east and inner east, from Doncaster and Box Hill to Blackburn, Balwyn and Ringwood. That covers slow or broken laptops and PCs, data recovery and backups, email, Wi-Fi and networks, and cybersecurity checks.

When you call, you get me. I find out what’s really wrong, tell you the cost before I start and explain it in plain English. You can drop your device off, book a visit at your home or office, or I can help remotely.

Related services: Computer repair and troubleshooting, Data recovery and backup, Network and Wi-Fi setup.

Certifications include MCSE, Microsoft Azure Fundamentals and ITIL.

Why People Choose Kevin

One Person, Start to Finish

No call centre, no hand-offs, and no new technician every visit.

Price Before Work

I’ll tell you the cost before I start. Nothing begins until you say yes.

Plain English

I explain what’s wrong and what I did, without the jargon.

Honest Advice

If something isn’t worth repairing or buying, I’ll tell you.

Computer, Laptop and IT Support in Melbourne

Tell me the problem and I’ll point you to the fix. I’ll give you a price before any work starts.

Slow, Noisy or Won’t Start?

I find out why, explain it in plain English and fix it. If it isn’t worth repairing, I’ll tell you so.

Lost Files or a Dying Drive?

I rescue what can be rescued, then set up backups that actually run, so it doesn’t happen twice.

Wi-Fi Dropping Out or Too Slow?

Dead zones, slow speeds, routers and cabling, plus small office networks designed, set up and fixed.

Worried About Scams or Viruses?

I check your devices, accounts, backups and passwords, then give you a plain-English action list.

Need Email on Your Business Name?

I register your domain, set up matching email addresses and move mailboxes without lost messages.

Buying or Building a Computer?

Honest buying advice, custom PC builds, and Windows, Office and antivirus licences set up for you.

Not Sure What You Need?

IT consultancy: honest advice on what to buy, fix or leave alone, for homes and small businesses.

Laptop and PC Repairs in Melbourne, Whatever the Brand

Dell, HP, Lenovo or Apple, I look after all the big names for Melbourne homes and small businesses. Tell me the make and model and what’s gone wrong, and I’ll tell you what I think and what it will cost before I start.

Dell Laptop Repair in Melbourne

Cracked screen, slow start-up or a Dell that won’t turn on? Inspiron, Latitude, XPS or Precision, I’ll find the fault, explain it plainly and fix it where it’s worth fixing.

HP Laptop Repair in Melbourne

Overheating, a loud fan, blue screens or a laptop that won’t boot. Pavilion, Envy, Spectre, Omen or EliteBook, I’ll tell you straight whether a repair makes sense.

Lenovo Laptop Repair in Melbourne

A ThinkPad that has gone slow, an IdeaPad that won’t charge or a Yoga with a cracked screen. I’ll diagnose it and give you a price before any work starts.

MacBook Repair in Melbourne

A MacBook Air, MacBook Pro or iMac that’s running slow, full up or struggling with updates. Bring it to me, or I can often take a look remotely.

I also work on ASUS, Acer, Microsoft Surface, MSI, Samsung and Toshiba laptops and PCs. Don’t see your brand? Call me and ask.

Does This Sound Familiar?

Pick the one closest to your problem, or just call and tell me what’s going on.

Don’t see yours? Tell me what’s going on and I’ll get back to you.

How It Works

Four simple steps from the first call to a fixed computer.

Call or Message Me

Tell me what’s going on and where you are. You’ll get me, not a call centre.

Choose How I Help

I can come to you, connect remotely, or you can drop the device off with me.

A Clear Diagnosis and a Price

I explain what’s wrong in plain English and tell you the cost. Nothing starts until you say yes.

Fixed and Explained

I test everything, show you what I did and answer your questions.

On Site, Remote or Drop-Off

Pick whichever suits you. If you’re not sure, call and I’ll suggest the quickest way.

On-Site IT Support

I come to your home or office.

Best for

Networks, Wi-Fi, home offices and anything awkward to carry.

Good to know

Call to check I cover your suburb.

Remote IT Support

I connect securely to your computer while you watch.

Best for

Software problems, email set-up, tune-ups and quick questions.

Good to know

You’ll need a working internet connection.

Drop-Off Computer Repairs

You bring the device to me in Templestowe.

Best for

Hardware repairs, custom PC builds and data recovery.

Good to know

Call first so I know it’s coming.

Local to Melbourne’s North-East, Based in Templestowe

I work on site across Melbourne’s north-east and inner east. Not sure if I cover your suburb? Give me a call and ask.

Templestowe
Lower Templestowe
Doncaster
Doncaster East
Blackburn
Blackburn North
Box Hill

Rosanna
Donvale
Mont Albert
Mont Albert North
Lower Plenty
Warrandyte
Park Orchards

What Clients Say

39 five-star reviews on Google. Real reviews from people I’ve helped.

Kevin provided excellent service repairing my laptop. His communication was outstanding and he was very generous with his time explaining everything clearly throughout the process. He was professional, reliable and I would highly recommend him to anyone needing computer repairs. Thank you Kevin!

Jay H.

Google review

Kevin was excellent in resolving issues with my high-end PC. He demonstrated great knowledge and quickly identified a solution that delivered a great result. His pricing was reasonable, and he consistently responded promptly to my messages. I wouldn’t hesitate to recommend him to friends and family.

Brandon C.

Google review

Kevin provided excellent service in fixing up my laptop. His communication was quick and clear, and his professionalism was evident throughout the process. Not only that, but the cost was very reasonable. I highly recommend Kevin’s services to anyone in need of laptop repairs.

Agha P.

Google review

Quick Guides From Kevin

Is it worth repairing an old laptop?

I get this question most weeks. Sometimes a repair is the smart move, and sometimes it is not....

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How to back up your photos before the old drive dies

Most people I meet have years of family photos sitting on a single drive. That is fine until...

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Why your laptop takes forever to start

A laptop that takes minutes to be usable is frustrating, but it is rarely a sign that you...

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Common Questions

Can’t see your question? Call me on 0421 381 670 or send a message.

Tech Trouble? Ask Kevin.

Call me, send a message, or ask for a quote. You’ll get a straight answer and a price before I start.

Get a Quote

Tell me what’s going on and I’ll get back to you.